Support Center

Help for account access, onboarding, advisory questions, and request-status queries.

Contact

Email support@growfolio.in from your registered email address. Include your name, contact number, and any relevant request ID so we can locate your account faster.

Working hours

Monday to Friday, 10:00 AM to 6:00 PM, excluding public holidays.
We aim to acknowledge support requests within one working day.
Complex account, document, or intermediary-dependent questions may take longer to resolve.

Book an appointment

You can book an appointment when you need a guided discussion about your Growfolio account, plan, onboarding details, or an investment recommendation.

Appointments are for support and advisory discussion. They do not guarantee transaction execution, allotment, settlement, or investment returns.Book an appointment

Common support topics

Account access and login help.
Profile, suitability, and financial-planning inputs.
Recommendation questions and plan review.
Account onboarding, KYC status, and document-related guidance.
Payment, subscription, cancellation, and refund questions.
Request-status questions for investments submitted through the platform.

Investment request support

A submitted request does not mean a transaction has been executed, allotted, or completed.
Final processing depends on the applicable AMC, RTA, payment confirmation, cut-off timings, and regulatory requirements.
For order-related questions, include your registered email address and request ID.

Escalation

If your issue needs follow-up, reply on the same email thread with updated details, screenshots where relevant, and your preferred contact time.